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Revised Content:
Why did I receive a bottle of steam cleaner with water in it? Has it been used? No, the water in the bottle is not a sign of prior use. Before packing, the quality control team adds water to each product to test whether the pressure, temperature, and steam volume meet the normal standards, ensuring the quality of every item. So, there will be a small amount of water left in the steamer.
Do I need to add cleaner to the steamer? No, you don't need to. Our steam cleaner is 100% chemical-free and uses high heat and pressure to effectively remove stains, making it safe for use even with children or pets in the home.
Is it dangerous if I forget to unplug the handheld steam cleaner after using it? Our steamers have an anti-dry burn feature. If the temperature inside the steaming bottle becomes excessively high, the safety valve's seal will burn off, reducing the pressure inside the bottle. However, it is still recommended to unplug the power supply in a timely manner.
Why can't I open the knobs after use? The steamer remains at a high temperature and high pressure inside the bottle after use, so the knob will not open. Simply leave it alone for a few minutes to allow the temperature and pressure to drop, and then you can open the knob.
Why does the cleaner emit liquid water instead of steam? The total tank capacity is 350 ml, but you should only fill it with a maximum of 250 ml of water. This is because the water turns into steam inside the tank, filling the remaining space. If there is no empty space inside the tank, the unit will not be able to generate any steam.
Outspurge has been dedicated to technological innovation and continuously improving its products and services since its establishment in 2010. Committed to creating a more convenient life for our customers, Outspurge serves people of all ages.
If you encounter any problems after purchasing our products, you can contact us at any time. Our team is full of vitality and creativity, providing you with a high-quality shopping experience and perfect after-sales service.
Outspurge offers a wide range of products, including elderly products, children's sports goods, and tool carts, to meet the daily needs of people of all ages. Our products have a sufficient supply, and we thoroughly test each item before shipping to ensure their high quality and long service life.
product information:
Attribute | Value | ||||
---|---|---|---|---|---|
brand | Outspurge | ||||
special_feature | Child Lock, Heat Light Indicator, Steam Ready Indicator, Steam Control | ||||
surface_recommendation | Ceiling | ||||
model_name | YX05-024 | ||||
included_components | Funnel, Extension Tube, Steam Connector, Measuring Cup, Cleaning Pad | ||||
wattage | 900 watts | ||||
tank_volume | 350 Milliliters | ||||
item_display_dimensions | 10 x 5.5 x 9.25 inches | ||||
heat_time | 3 minutes | ||||
color | Grey | ||||
power_source | ac | ||||
voltage | 110 | ||||
style | Modern | ||||
maximum_temperature | 230 Degrees Fahrenheit | ||||
product_dimensions | 9.84"D x 5.51"W x 9.25"H | ||||
item_weight | 3.97 pounds | ||||
manufacturer | Outspurge | ||||
country_of_origin | China | ||||
item_model_number | steamcleaner | ||||
customer_reviews |
| ||||
best_sellers_rank | #11,352 in Home & Kitchen (See Top 100 in Home & Kitchen) #10 in Handheld Steamers | ||||
date_first_available | March 27, 2024 |
We accept order cancellation before Within 24 hours the product is shipped. If the order is cancelled you will get a full refund.
If for any reason you are not satisfied with the purchased item,You have 30 days after delivery of your order to return an item.
After 30 days of delivery of your order, we will no longer accept returns.
To request a return,please email us at:[email protected] ,We will respond within 24 hours after
the consumer sends the email (except weekends).
If it is a quality issue, please
provide an order number and attach clear photos of the items that represent the
issue.
After we receive the returned order, our Quality Assurance department will
inspect and verify the condition of the item.Upon acceptance of your return, a refund
will be issued to the original form of payment within 1-3 business days.
Items returned without authorization will not be accepted.
The time frame for return
must not exceed 30 days from when the original order was received.
Any promotional
gifts must also be returned with your returned item.
All items must be returned in
their original condition, without scratches or signs of wear, and must not be resized or
altered in any way.
Your return needs to be sent within the given time frame(3-12
working days)
Please make sure you provide us the tracking# and receipt after you
return.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, we will credit the credit limit to your credit card or original payment method within 5 business days (bank processing time frame).
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